CBIA/Aetna Contacts

CBIA Home > Insurance & Employee Benefits > Products & Services > CBIA/Aetna > Contacts

the AGENT connection - Products & Services

Aetna Contacts

For questions about:	Telephone #	Contact area
Aetna HMO/QPOS	1-800-270-0081	Aetna Member Services
Managed Choice	1-800-238-6217	Aetna Member Services
Indemnity Medical	1-800-231-5218	Aetna Member Services
Beginning Right Maternity Program	1-800-272-3531	(1-800-CRADLE-1)
Long Term Disability	866-326-1380	Aetna Member Services
Forms & Supplies
Plan Sponsor Supplies and Enrollment Forms	Fax # 1-860-902-7372	Aetna Sales Office
Indemnity Claim Forms & Envelopes	1-800-231-5218	Aetna Member Services
ID Cards
Aetna Indemnity (Traditional Choice)	1-800-231-5218	Aetna/CBIA Customer Service
Aetna Managed Choice (POS)	1-800-238-6217	Aetna Member Services
Aetna HMO & QPOS	1-800-270-0081	Aetna Member Services
Pharmacy & Mail Order Drug	800-238-6279	Aetna Pharmacy Management
Pharmacy & Mail Order Drug	888-792-3862	Aetna Rx Home Delivery
Important Addresses
Aetna Dental, Indemnity and Managed Choice Claims	Aetna P. O. Box 150417 Hartford, CT 06115-0417
Aetna HMO and QPOS	Aetna P.O. Box 1125 Blue Bell, PA 19422-0770
Pharmacy website info:	Aetna.com

Prescription Drug Information

Aetna Drug List/Formulary

Aetna Mail-order Prescription Drug Contact Information

Aetna Mail Order
Aetna Rx Home Delivery
PO Box 829518
Pembroke Pines, FL 30382-9518

For refills or supply questions, call Aetna Mail Order at 888-792-3862
Hearing impaired 800-823-6373
Doctor may fax prescriptions to 877-270-3317

Medicare Members:
Aetna Rx
800-238-6279 (hit prompt for Medicare members)

For pharmacy benefit information, call the Member Services number on your ID card.