the AGENT connection - Products & Services

Aetna Contacts

For questions about:

Telephone #

Contact area

Aetna HMO/QPOS

1-800-270-0081

Aetna Member Services

Managed Choice

1-800-238-6217

Aetna Member Services

Indemnity Medical

1-800-231-5218

Aetna Member Services

Beginning Right Maternity
Program

1-800-272-3531

(1-800-CRADLE-1)

Long Term Disability 866-326-1380 Aetna Member Services

Forms & Supplies

Plan Sponsor Supplies and
Enrollment Forms

Fax # 1-860-902-7372

Aetna Sales Office

Indemnity Claim Forms & Envelopes

1-800-231-5218

Aetna Member Services

ID Cards

Aetna Indemnity (Traditional Choice)

1-800-231-5218

Aetna/CBIA Customer Service

Aetna Managed Choice (POS)

1-800-238-6217

Aetna Member Services

Aetna HMO & QPOS

1-800-270-0081

Aetna Member Services

Pharmacy & Mail Order Drug

800-238-6279

Aetna Pharmacy Management

888-792-3862

Aetna Rx Home Delivery

Important Addresses

Aetna Dental, Indemnity and
Managed Choice Claims

Aetna
P. O. Box 150417
Hartford, CT 06115-0417

Aetna HMO and QPOS

Aetna
P.O. Box 1125
Blue Bell, PA 19422-0770

Pharmacy website info:  Aetna.com

                                

Prescription Drug Information

Aetna Drug List/Formulary

 

Aetna Mail-order Prescription Drug Contact Information

Aetna Mail Order
Aetna Rx Home Delivery
PO Box 829518
Pembroke Pines, FL  30382-9518

For refills or supply questions, call Aetna Mail Order at 888-792-3862
Hearing impaired 800-823-6373
Doctor may fax prescriptions to 877-270-3317

Medicare Members:
Aetna Rx
800-238-6279 (hit prompt for Medicare members)

For pharmacy benefit information, call the Member Services number on your ID card.