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Contact Us

 

Sales and Account Management 

Phyllis Guardiano

Senior Account Executive, ConnectiCare

pguardiano@connecticare.com | 860.674.2009

 

Jennifer Cerrito

Senior Account Executive, ConnectiCare

jcerrito@connecticare.com | 860.334.2997

 

Andrea Shaw

Strategic Account Manager, ConnectiCare

ashaw@connecticare.com | 860.674.5715

 

Artie McCormack

Senior Account Manager, ConnectiCare

amccormack@connecticare.com | 860.674.5424

 

Jeremy Lucas

Account Manager, ConnectiCare

jereluca@connecticare.com | 860.409.6405

Agent and Broker Licensing and Commissions 

Melissa Dakin

Insurance Administration Analyst

melissa.dakin@cbia.com | 860.244.1151

Insurance Client Support

Call us for questions on Health Connections eligibility and billing:

Phone: 860.525.2242

Monday - Friday,  8 am - 4:30 pm

 

Send member enrollment, enrollment changes, and other forms to:

CBIA Service Corp.

350 Church Street

Hartford, CT 06103-1126

 

Email: hcservice@cbia.com  

Fax: 860.278.0883

Send premium payments to: 

Pay online here

 

Or mail to:

CBIA Service Corp.

P.O. Box 150495

Hartford, CT 06115

 

Pay by phone: 860.525.2242


ConnectiCare Member Services

Phone: 800.251.7722 (TTY: 711)

Monday-Friday, 8 am. to 6 pm, Saturday, 9 am to 2 pm

 

Online: connecticare.com

 

In-person: Visit connecticare.com for locations, hours, and appointments at ConnectiCare centers.

CBIA Membership

Joe Dias 

Director of Membership

joe.dias@cbia.com | 860.244.1118


CBIA, CONNSTEP, and ReadyCT

Main Number: 860.244.1900