Contact Us
Sales and Account Management
Agent and Broker Licensing and CommissionsPhyllis Guardiano
Senior Account Executive, ConnectiCare
pguardiano@connecticare.com | 860.674.2009
Jennifer Cerrito
Senior Account Executive, ConnectiCare
jcerrito@connecticare.com | 860.334.2997
Andrea Shaw
Strategic Account Manager, ConnectiCare
ashaw@connecticare.com | 860.674.5715
Artie McCormack
Senior Account Manager, ConnectiCare
amccormack@connecticare.com | 860.674.5424
Jeremy Lucas
Account Manager, ConnectiCare
jereluca@connecticare.com | 860.409.6405
Insurance Client SupportMelissa Dakin
Insurance Administration Analyst
melissa.dakin@cbia.com | 860.244.1151
Call us for questions on Health Connections eligibility and billing:
Phone: 860.525.2242
Monday - Friday, 8 am - 4:30 pm
Send member enrollment, enrollment changes, and other forms to:
CBIA Service Corp.
350 Church Street
Hartford, CT 06103-1126
Email: hcservice@cbia.com
Fax: 860.278.0883
Send premium payments to:
Or mail to:
CBIA Service Corp.
P.O. Box 150495
Hartford, CT 06115
Pay by phone: 860.525.2242
CBIA MembershipPhone: 800.251.7722 (TTY: 711)
Monday-Friday, 8 am. to 6 pm, Saturday, 9 am to 2 pm
Online: connecticare.com
In-person: Visit connecticare.com for locations, hours, and appointments at ConnectiCare centers.
Joe Dias
Director of Membership
joe.dias@cbia.com | 860.244.1118
Main Number: 860.244.1900