Contact Us

 

Insurance Customer Service

Call us for questions on ConnectiCare-direct administration, eligibility, and billing:


Phone: 860.525.2242

Monday - Friday,  8 am - 4:30 pm

 

Send member enrollment, enrollment changes, and other forms to:

ConnectiCare Small Group Administration

c/o CBIA Service Corp.

350 Church Street

Hartford, CT 06103-1126

 

Fax: 860.278.0883

Email: cciadmin@cbia.com

 

Send premium payments to:

Pay online here

 

Or mail to:

ConnectiCare Small Group Administration

c/o CBIA Service Corp.

P.O. Box 150495

Hartford, CT 06115

 

Pay by phone: 860.525.2242


ConnectiCare Member Services

Phone: 800.251.7722 (TTY: 711)

Monday-Friday, 8 am. to 6 pm, Saturday, 9 am to 2 pm

 

Online: connecticare.com

 

In-person: Visit connecticare.com for locations, hours, and appointments at ConnectiCare centers.