Contact Us
Insurance Client Support
Call us for questions on ConnectiCare-direct administration, eligibility, and billing:
Phone: 860.525.2242
Monday - Friday, 8 am - 4:30 pm
Send member enrollment, enrollment changes, and other forms to:
ConnectiCare Small Group Administration
c/o CBIA Service Corp.
350 Church Street
Hartford, CT 06103-1126
Fax: 860.278.0883
Email: cciadmin@cbia.com
Send premium payments to:
Or mail to:
ConnectiCare Small Group Administration
c/o CBIA Service Corp.
P.O. Box 150495
Hartford, CT 06115
Pay by phone: 860.525.2242
ConnectiCare Member Services
Phone: 800.251.7722 (TTY: 711)
Monday-Friday, 8 am. to 6 pm, Saturday, 9 am to 2 pm
Online: connecticare.com
In-person: Visit connecticare.com for locations, hours, and appointments at ConnectiCare centers.
