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Contact Us


Insurance Customer Service

Call us for questions on Health Connections eligibility and billing:

Phone: 860.525.2242

Monday - Friday,  8 am - 4:30 pm

Send member enrollment, enrollment changes, and other forms to:

CBIA Service Corp.

350 Church Street

Hartford, CT 06103-1126

Email: hcservice@cbia.com  

Fax: 860.278.0883

Send premium payments to: 

Pay online here


Or mail to:

CBIA Service Corp.

P.O. Box 150495

Hartford, CT 06115



ConnectiCare Member Services

Phone: 800.251.7722 (TTY: 711)

Monday-Friday, 8 am. to 6 pm, Saturday, 9 am to 2 pm


Online: connecticare.com


In-person: Visit connecticare.com for locations, hours, and appointments at ConnectiCare centers.


CBIA Health Connections Sales

Erin-Anne Kalkus

Vice President of Sales, CBIA

erin.kalkus@cbia.com | 860.244.1961

CBIA Membership

Joe Dias 

Director of Membership

joe.dias@cbia.com | 860.244.1118


Main Number: 860.244.1900